Bathroom

Customer Service


 

Warranty

Clean Touch Canada offers 2-years limited Canadian-wide warranty for all our products.

 Sales receipt or proof of purchase is mandatory to determine the warranty eligibility.

 Warranty is limited to the original purchaser and not transferable.

 Warranty covers all parts and labour that are required for repair of an unit and return to

the sender shipping only.

Terms:

-Within 1st year of original purchase date: 100% coverage of all costs in parts & labour

-Within 2nd year of original purchase date: 50% coverage of all costs in parts & labour

*DOES NOT COVER PHYSICAL DAMAGES (ie: Cracks, Scratches, Dents, Bends, etc)

Return Policy

Products which has been installed or used are non-refundable due to governmental regulations

pertaining to personal hygiene products.

  1. The plastic packaging containing installation kit & hose is opened

  2. There are sign of usage-water spots on the bidet

  3. There is water in the water tank

Any returns or exchanges are subject to be granted after an inspection of requested unit from our facility.

*Shipping is responsible at the buyer’s expense*

Repair Service

Please fill this form and submit if you want to repair your bidet.

We will contact you as soon as possible.

Clean Touch bidet we offer 2 years limited Canadian warranty for all our products.

Please preparing your proof of purchase to expedite warranty related issues.

Warranty is only extended to the original purchaser of the product in question.

We might request pictures of problematic area or part.

Customer Service Contact Form

Please fill this form and submit if you want to repair your bidet. We will contact you as soon as possible.

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