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great product, great service
I like it very much. great product, great service, great value.
Nice product and very easy installation! Highly recommended!
I've owned a bidet toilet seat for many years now that I purchased in Japan. This one is half the price and just as good, if not better. The features are great and the set up is a breeze.
Great purchase! Price has gone up since virus which is sad to see
Really enjoy all the functions of the washlet, happy with every function - water pressure is perfect and heats surprisingly fast. Only concern was how I recently saw this item has gone up 35 dollars in price since last week...
We love this product.
This product we used for the first time. We found that the quality is very perfect and the price is little cheap comparing t the functions available. The similar products are all more than 350CAD. It is easy to install and easy to opearte.
We tried all functions and they are all workable. We plan to buy a second one.
Good value, poor water pressure even on "Turbo", deceptive warranty practices
Since the unit does not provide a "Remote Control" as the review asked me to score, I rated the control panel 4/5 stars. It works fine, but has no lighting (difficult to see except in very bright lighting) and requires consulting the manual to know how to enable/disable some functions of the toilet seat (such as the nightlight) rather than simply having a button for that function.
First, the good points:
- Price is fair (low) for an electronic bidet
- All the basic functions work as expected
- Fits my toilet according to the measurements suggested in the product specs
- The night light feature is a fun addition, and you can turn it off if it is too bright
- Looks nice
- The "Turbo" setting is no different from the regular pressure, even on Max pressure settings. I saw another reviewer complain of this and I echo the complaint.
- The warranty says 2 year limited but only when you actually receive do they tell you that the second year only covers 50%. Before writing this review, I checked again and there is no mention of this.
a bit bigger but still usable
I received it yesterday and set it up at the same day. I was worried because of its size when I measured it. But it is still usable and my wife and I am satisfied with this purchase. Thanks Clean Touch for providing good products with good price range.
i love it.
Very addictive and great
Great deal cheapest on amazon
Good product hope it will last
Worm seat worm water. Excellent
I liked it very much.
I like it very much and delivery are very fast.
Good quality good prices.
3rd Cleantouch washlet ive owned over 10 yrs ...all have worked great
Easy installation. Fast shipping
I love this. It has all the bells and whistles. Highly recommend!
Works good cannot see controls when sitting on seat
Have it for 2 months, no issue. Definitly Recommended.
Not quite as advertised
easy to install
not a continuous hot water supply as advertised but enough for one sitting.
Good produce. Works well
Wife really like this product
You need to add electric outlet if you do not have one close enough.
Works as advertised
A great product
Great product, works awesome came in perfect condition, and on time, a magnificent product
This product is exactly as described. It was easy to install and provides soothing relief. Just what we were looking for!
Fantastic toilet seat. Works great and installation was easier than expected.
Good product for price
Ted V Millar
Great seat can't live without it
Fast Delivery & Easy install
Item arrived one day earlier than expected. Installation was easy and controls very understandable. We wouldn't hesitate to order this again for another bathroom.
Great value and Canadian Supplier!
Great features for the price point. I wish it had the pre-spray mist feature like the Toto has but all the features work well.
Dave A. Sloane
missing a mounting clip for the seat
Awesome just tingly awesome
Great luxury, great price
Fast shipping, easy installation, easy to use and worked beyond expectations, I definitely recommend this product
Nice and easy to install
Great addition to any bathroom
Dos the job well,
Great product just what I wanted, I strongly recommend.
In this time it good one one market now
Easy to install
This is a great product and it does what it promises, can’t ask fo more than that.
Blue night-light is a great idea
This product exceeded expectations. Installation was easy. The product is everything it claims to be. Bonus was the price. A great buy for anyone looking for this type of bidet-seat.
Quick & easy install. Lots of settings available.
The unit is quick and easy to install with only minor adjusting to center it on the toilet. It has many different settings/modes available. Works great!
Easy to install and great for its price
Addison Ta Jen Feng
The shipping is fast and the product came without any problem. The installation is as easy as most reviews mentioned. The seat is comfortable and it has all the functions that I need for a bidet. I would recommend it.
good value bidet seat
very nice unit, we all like the warming seat.
Good bidet seat for its price
Works as advertised. very satisfied with the value / quality.
I just had a little hick up installing it, but went to the local hardware store to get a different T and braided line.
So noisy after a flush, even if remote isn't used. Is there a way to get my toilet back to normal when refilling bowl?
Setup was easy. And great features.
Would love to update my review with some help.
Not that hard to install, but not that easy too. Be careful to choose the washer before you start the installation. They provide two types of washers.
Top notch quality
Item arrived on time. Installation was just a breeze. Easy to follow booklet and very easy hardware configuration. Size is just right. All features can be easily personalized. Very good quality of the product. Happy customer.
Awesome toilet seat!
Fast shipping, easy to install, and works great!
Best thing is the heated toilet seat and the blue night light.
I liked how the price for the toilet was worth it.
The instruction was very clear, even though the instruction was one page long we were able to install it easily.
all functions active quite fast.
Great Product! Better price than competitors.
I am not sure what other features might be significant in more expensive brands, but in this model, all the basic features work as described. And all the basic features are all one needs in my opinion.
It is reasonably priced and quite straight forward installation. Enjoying it so far.
Ease to install, runs well
Installation took about 45-60 min. including making connection to plumbing. Operation good. What a comfort with a heated seat and warm water spray.
Nice product. Good customer service.
Had a problem with the dryer when received. Called their BC office and they arranged a replacement immediately. Like their prompt action to rectify the problem. The replacement came in perfect condition. Love it!
Great product as advertised
I wish the stream of water was a bit more stronger and the air dry function a bit more powerful. However I just got it and I’ve gone through the functions quickly.
It is so good to have one
After buying 2 elongated ones and installing them I have just bought another round front Bidet Toilet Seat to install for the up-stairs toilet. It's very easy to install if you have a little room to do it. Tool that you will need are star screw driver and a pair of pliers for tightening connections. We all love it, it's so cool! (I mean "warm" when you sit on it)
Great product and good price
The bidet toilet seat arrived within a week after I placed my order. Easy installation and fit perfectly well with my elongated toilet. Love the night light and the self-cleaning feature of the system. Used another more expensive product before but this one is surely much better.
A new and improved hygiene
Sturdy, comfortable, efficient, easy to install.
The cleaning functions very well. The warm seat and heated water make using the toilet a pleasure. I am completely satisfied with this product.
Excellebt prix conpetitif
Excellent produit avec un prix tres competitif ! Peut se comparer avec une TOTO pour une fraction du prix !
Facile a installer en moins de 20 minutes !
L’eau reste chaude tout au long de l’operation ! 😁
Fantastic bidet, great price
Bought a similar bidet a few years ago that retails for around $450. This one appears to be identical in terms of quality and features, and was $315, great value! 5 stars.
Very easy set-up
I found that it was an easy set-up despite the poorly worded written instructions. Just remember to have the arrow on the mounting bracket facing the back of the toilet.
Great functions and I am very pleased thus far.
Good product but works intermittently after few months, excellent customer service
I am using this bidet for over year now, 2 month back it stop spraying water, seat had developed crack and discoloration (most probably due to my fault). I did call customer care and they were really very . They ask me to send bidet back to them for repair. I had to send it back to them at my own cost. After two they Mike replied "The problem was caused by one of the manufacturer's supplier for one of the small parts of the bidet which is fixed now. We normally don't cover physical damage, but in your case, since you've shipped your bidet to us already, we decided to replace your seat as well this one time." I am very impressed with the service. only thing is even if it is manufacturing fault customer have to bear one way shipping cost.
Amazing product with an affordable price
I ordered on Wednesday and received today Friday. It only take 2 days to deliver. Love my Clean Touch Bidet Seat because is so easy to set up. A lot of feature with an affordable price compare with other brand. The Company is here in BC Canada and we all like support our local business.
Great product, easy install, excellent service
Despite a bit of concern whether this bidet toilet seat would fit our old toilet, the installation was quite straightforward, with the seller including a bit of extra instruction (and an extra wide-mouth washer), which came in very handy. Evidently, they've been doing this for a while in Canada and are familiar with Canada-specific issues. Also, upon request they send us an extra mounting plate free of charge, which was excellent service.
Overall, we're really happy with both the bidet toilet seat (which works really well) and the service by the seller.
Works as advertised!
This bidet was quick and easy to install and has way more features than needed. I've tried all just for the sake of trying but really just use one fonction and one setting. The dryer is not vert efficient but the warm seat and water will be a nice in winter.. which are the features I was was looking for. I have a basic non electric unit on another toilet which works equally as well but the water is cool. I noticed the tank does take longer to fill now and is noisier so if it weren't for the warm water i would prefer the non electric unit. On another note, I feel good about not using toilet paper no matter which bidet I use!
A significant improvement in your day-to-day life
I discovered these toilet seats on a recent trip to South Korea and fell in love with them. This one has everything including heated seats, heated water and heated dryer. Easy installation on my elongated Kohler toilet, fits perfectly. This model is great and of high quality. You will not regret this purchase!
Pamper yourself ..
Discovered this in Japan..had to have it ..great choice buying this one, good price ..nice to sit on a heated seat, wash and dry with warm water and air ..a bit of luxury ..save on paper, easy install..would definitely recommend ...only small complaint would be the length of the electrical cord ..a bit short ..
Installing a full bidet is not only expensive but messy and time consuming. We were elated to have tried a bidet seat during a recent hotel stay and we were committed to buying one! A search through customer reviews determined that the Clean Touch was the best option. It was shipped on time, neatly packed. Simple to install, operational within minutes and works wonderfully !!! amazing. Feel like I'm back in a luxurious Italian hotel on the Amalfi coast!
My wife LOVES this thing!
It's not too often that you discover something that has a surprising impact on your life, but this bidet seat is one of them. Toilet paper was popularized in North America while the rest of the world realized that cleaning with (warm) water is much more effective and pleasant. You will be amazed at how clean you feel after using this product.
It has been 100% reliable for >6 months. There are a ton of features on this unit including a warmed seat, warm water and nightlight.
Never felt cleaner after using the washroom in Canada. Exactly as advertised.
After visiting some foreign countries which use this type of toilet exclusively I had to have one when I came back to Canada. Ordered this beauty and I have no complaints. It does the job it’s supposed to do. Bear in mind I had to install a GFI receptacle behind the toilet for power but it has been totally worth it. My wife absolutely loves it too. The features are extremely customizable so you always get right pressure and aim you need. Spot on.
Best bathroom accessory one can buy
This toilet seat (bidet) is amazing.
It takes a little bit of getting used to at first, after all, one is not used to having warm water squirted at one's but hole but man oh man, it feels great once you get used to it.
The most important feature of a bidet is how you come off the toilet feeling absolutely clean.
Toilet paper is reduced to a few sheets of paper for drying off water and disposal in a waste basket, saving our septic system of all tat tissue that used to go into it; the dryer feature is nice but seldom used.
My wife and I really like that night light feature.
If you don't feel clean enough after the one minute wash, you can just restart it and turn it off when you feel it's made your rump hole and area clean enough: I've only had to do this once so far, after 3 weeks of use.
The side console is a bit awkward at first but one quickly adapts.
The heated seat is a real bonus: no more cold toilet seat, so comfy.
The seat hole is a bit on the small size, but, it helps stay centered on the spray nozzle when the cleaning starts.
It was really easy to install; I switched the regular receptacle close to the toilet to a GFCI after shutting down the power, followed the receptacle installation instructions, turned on the power, plugged in the bidet, sat down for a trial run with no problems from the electrical installation; I tested the receptacle and it worked as it should.
I highly recommend this product for its contribution to hygiene, and its ease of use and installation.
Doable by a layperson!
I purchased and installed 2 of these. I moved and was determined to get another, like the Toto model in my old place. At a cost of almost $1300, even 1 was a real stretch, let alone 2. So the Clean Touch, at about a third of the Toto price, was attractive.
It works very much like the Toto, though the controls are on the side of the seat, rather than a remote control. This seems very convenient. The water is tepid at best, not truly warm, even hot, as with the Toto, but I don't have a big problem with that. It probably saves e energy!
Installing it was both easy and difficult! The plumbing aspect was easy, just awkward to get at. The more complex part is installing the seat itself. Instructions for this are simply a very small illustration of the order of attachment. Nothing about what it should look like if you've done it correctly. For example, there are 2 nut mounts that have a hard rubber bubble and which must be squeezed through the holes on the toilet base. The rubber bubbles are HARD to get through those dang holes! Nothing explained the proper way for these nuts to go into these holes, nor what to do if it's difficult/impossible.
I ended up with very sore fingers and thumbs, but I got the nuts in successfully. I am a 65 year old woman. 😊
Great product, great price...
Product came earlier than expected and everything was in order.
Without question this product gives you the best bang for your buck among bidet seats. Several features on this seat you will only find on the more expensive seats from other big brands. This particular seat is well built and looks good. Love that it's a Canadian company as well.
We've only had it for a week but it seems to be performing as advertised. Installation on elongated toilet was simple, all water adapters supplied. Nicest feature is the heated water. We had tried a simpler hand held unit in the past but gave it up because of the cold water shock treatment.
The only change I'd make is to have the main buttons identifiable by touch since it's hard to twist around and look at the unit. Ours did not come with the remote control.
One month later: Still enjoy the CT-2000 but have discovered a small deficiency. The unit comes with a t-coupler that you connect in line with the water to the toilet bowl. That coupler has a flat rubber washer with a 1/8" opening that's meant to restrict the flow to the bidet and allow the water to warm sufficiently. I over-tightened it, squished it and in the process also restricted the flow to the toilet bowl and caused it take about 15 minutes to complete a fill.
The solution: do not tighten any more than finger tight.
The company responded right away and a rubber washer is on the way. Great support.
Good Quality and priced very reasonable
I've been researching for a new wash bidet since the one I used for many years (with similar functions) broke down recently. I was a bit skeptical when I first saw the listed price of the unit but after receiving it and used it for the past few days, I'm very satisfied with the product and it performs even better then the old unit I used to have. It's so good that I might order another one for the other bathroom of mine soon.
I wish company could fix this 2 “tinny” problems`
The product is fine .
Exelent material and stylish.
The only two down side is :
1-No light on control section to be able to see at dark .
2- even when bathroom lights are on
Still is very difficult to read sighn on control set.
So thats it.
So far thats it.
I like it and I recommend it.
Once you try it, you can't go back
Best thing you can ever get to upgrade your toilet. TBH, this is a great upgrade since it's something that every western toilet needs to create a better experience. Heated seats, Bidet for extra cleaning, etc.. is actually worth the investment.. also This product comes with 3 years warranty. The only issue I got was that it needs a wall plug to run, I needed to add an extension, but in the end everything was fine. I will recommend every builder to add a plug behind the toilet in every home to make this future proved
How can one live without it?:)
Like many I got it after a trip to Japan. I picked this one due to Canadian importer and ability to repair close to home. I'm renting but only replaced regular plastic toilet tube with metal one (everything else was included) and thrown extension cord to electrical socket.
Installation instructions were not that great, that's why 4*. I personally don't need creepy night light, turned it off. Drier takes too long, same as you would use a hairdryer.:)) Warm water takes a little while to warm up, so for a little bit you can feel colder (not cold) water(note only for feminine option, posterior doesn't have this lag).Also would be nice if stream pressure was even less than minimum possible on this one...Overall Japanese ones are more simplistic and customized but this is still great to have at home. No toilet paper needed!
Useful and easy to install, I just wait how long does it works (two years warranty).
Once you have one you’ll want one in every bathroom
Love everything about this! I didn’t think the heated seat was a big deal-until we got it! It’s awesome!